payment . shipping . policies

payment

I currently accept: Visa, Master Card, Debit, etransfers and cash.

Orders must be paid in full before shipping occurs.

50% deposit required on all custom orders.

jewellery shipping options

Canada Post, FedEx, or in-studio pick up.

 

Jewellery orders under $600 are shipped within 6 days via Canada Post.

Canadian and U.S. shipping has tracking, and will require a signature upon delivery. Insurance is available on request for an additional fee.

The buyer assumes all responsibilities if the package is lost or stolen during transit.

 

Jewellery orders over $600 will be shipped via FedEx and will include insurance, have tracking and require a signature.

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painting shipping options

All paintings to be shipped will be calculated on an individual bases determined by size and destination.

policies

Returns are accepted for store credit or exchange up to 10 days after receipt of product. Item must be in original condition, show no signs of wear or damage and must be in its original packaging. Before returning an item, please contact me for specific instructions.

Items returned without these instructions will not available for store credit or exchange.

After receiving authorization from me, all packages must be postmarked within 3 days. Return shipping fees are the customer's responsibility and can not be refunded.

Custom orders are a final sale, are nonrefundable or available for exchange. This includes: sized rings, custom work, and any work that received adjustments per customer request.

Please be certain of your ring size before ordering. If unsure of your size, please visit your local jewellery store to have your finger(s) properly sized.